The Director of Publication of the Website: Mr. Pierre - Hotel Santa Lucia. Web Host: Wix, The creator of the Website: L'Encre Noire, located at 447 Jean Moulin Boulevard, 83700, Saint Raphael, France.



Booking conditions

To be firm, all reservations must be confirmed by a credit card number (Visa, Mastercard, American Express ......) with the name of the cardholder, the expiry date, the cryptogram (last three digits on the back from the menu).

To confirm the reservation the hotel will charge 10% of the total amount of the reservation as a deposit. The hotel reserves the right to pre-authorize the total amount of the reservation on the credit card before the date of arrival. No changes will be accepted regarding "special offers" bookings.


Terms of cancelation

Cancellations must be sent to the hotel either by fax or e-mail. Up to 7 days before the date of arrival, the hotel will keep the deposit paid during the reservation (except medical reason certified by a medical certificate). In case of late cancellation (less than 7 days) or no show, the hotel will charge 100% of the total amount of the reservation.

The date of receipt of the fax or e-mail will be the date selected for cancellation.


Arrival departure

Rooms are available from 15h and must be vacated by 12h.


Payment Payment date: invoice issue day Early payment discount: 0% Late penalty rate (applicable on the amount inclusive of VAT): after the due date above, a late penalty will be calculated on the legal rate of refinancing of the European Central Bank plus 10 points (law n ° 92- 1442 of 31/12/1992) Compensation lump sum recovery: 40 euros (Decree 2012-1115 of 02/10/2012), this compensation may be a higher amount on receipts.